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Frequently asked questions

BUYER SECTION
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BUYER SECTION
  • Why do I see sub orders in my order history?

    No, if you only browse the site. Yes, if you want to purchase item(s) from the site. We are using Paypal because Paypal guaranty up to $2500 for the buyers who are using Paypal and it is FREE. This is mean that you will get your money back if you don't get your product(s) then they will go after the seller.  
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  • Why do I receive my order in many parts?

    Any order you make can contain items from many vendors, these suborders are handled by each vendor individually. That is why your items are delivered in parts.
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  • What if I get my order in a damaged/bad condition?

    The sellers are careful not to damage your orders after packaging and shipping them for you. If your order happens to be damaged, you can inform the seller and us to get return merchandize authorization from the seller to return the items.
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  • How long will it take to ship my items?

    Your items should reach you in 3 weeks. If you haven't received your items in this span of time, please contact the seller immediately. If the order is coming from other countries it may takes longer than 3 weeks to get to you.
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  • Can I purchase without registering?

    No. You need to first register with the site and login to be able to shop with the site. However, you can browse and compare items even without logging in.
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  • Do I need to do anything after I receive the items?

    You can login to the system, go to 'Orders' section and update the status of each sub-orders (if any) to 'delivered' after you get your items in good condition.
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